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Frequently asked questions

Delivery & Shipping
Which shipping companies do you use? Plus

We ship with GLS, DAO, PostNord or Bring. You choose your
delivery method at checkout.

What is the delivery cost? Plus

The price depends on the shipping method you choose. The total shipping cost is shown at checkout before you confirm your order.

How long is the delivery time? Plus

We ship all orders within 1-2 business days.
Delivery time is typically 2-4 business days, depending on the shipping provider.

Do you ship internationally? Plus

No, not at the moment. We only ship within Denmark.

Returns & Exchanges
How do I return an item? Plus

You can easily create a return via our returns portal.
Here, you select the reason for the return, shipping method, and where the package should be dropped off.

Who pays for return shipping? Plus

The customer pays for the return shipping. We do this to keep the price of our products as fair as possible.

What is the return period? Plus

You have a 30-day return policy from the day you receive your items.

When do I get my money back? Plus

Once we have received and approved your return package, we will refund the amount to the payment card you used for the purchase. The processing time is typically 3-5 business days.

How do I exchange for a different size? Plus

Create a return request in the returns portal, and place a new order for the desired size. That way, you will receive the size that fits you faster.

Size guide
How do I find the right size? Plus

Our size guide helps you find the size that fits you.
You get measurements, explanations, and specific recommendations so you can choose your size with peace of mind.

See our size guide here

Materials & care
What materials are Excel Leggings made of? Plus
  • Active Long: 73% polyester and 27% elastane
  • SuperSoft Long: 85% polyester and 15% elastane

Both qualities have been developed over several years to achieve the best balance between comfort, durability, and stretch.

How do I wash my leggings? Plus

Excel Leggings should be washed at 40° and inside out.
We recommend 40° rather than 30°, because the fabric sits close to the skin, and 40° ensures that the material is washed properly clean.

Can leggings be tumble dried? Plus

No, we do not recommend tumble drying, as heat can affect the elastane and shorten the product's lifespan.

Does the fabric hold up well over time? Plus

Yes. When the leggings are used and washed correctly, they retain their shape, color, and elasticity for a long time.

Product Information
Are Excel leggings squat-proof? Plus
  • Active Long: Yes, they are squat-proof.
  • SuperSoft Long: Can be slightly transparent if they are very
    tight. Choose the size that fits your measurements.
Do they go down easily? Plus

No. All our leggings have a wide waistband with an internal elastic at the top that holds them in place so they stay where you put them.

Are they transparent? Plus
  • Active Long: No.
  • SuperSoft Long: Can be slightly sheer if they are very tight. Choose the size that fits your measurements.
Are Excel Leggings warm? Plus

SuperSoft Long is lighter and does not feel warm.

Active Long is slightly firmer in the fabric and feels like regular sports leggings.

What is the difference between Active Long and SuperSoft Long? Plus

Active Long: Stable material, exceptional stretch and support, great for movement and activity.

SuperSoft Long: Very soft, lightweight, comfortable leggings for everyday wear and calmer activities.

Quality & testing
Has the fabric been tested? Plus

Yes. All materials have been tested by SGS, a recognized Swiss laboratory, for
both quality and chemicals. Our leggings are free from harmful substances and completely safe to
use.

Where are Active and SuperSoft leggings produced? Plus

All our leggings are designed and developed in Denmark and produced by carefully selected partners in China, who work according to high international standards for quality and responsible production.

Discount codes & tests
How do I use a discount code? Plus

Enter the discount code in the “Discount code” field at checkout before completing the payment.

Can I use multiple discount codes on the same order? Plus

No, only one discount code can be used per order.

Where do I get discount codes from? Plus

You get access to discount codes when you sign up for our newsletter. Here, you will also be notified about new products and upcoming launches.

Contact
How do I contact you? Plus

You are always welcome to write to us at: kundeservice@excelleggings.dk.

We aim to respond as soon as possible, and preferably within 1-2
business days.